Terms & Conditions

This service is provided by Step-Ladder Ltd registered in England and Wales under company number 09511638 with registered office at 200 Railway House, 14 Chertsey Road, Woking, GU21 5AH.

Acceptance of Terms

Your access to and use of Step-Ladder.net (“the Website”, “We” or “Us”) is subject exclusively to these Terms and Conditions(“T&Cs”). You will not use the Website for any purpose that is unlawful or prohibited by these T&Cs. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these T&Cs you must immediately stop using the Website.

These T&Cs may be updated from time to time by posting the changes on the Website. It is your responsibility as whether a visitor to or registered member of the Website (a “User”) to review the T&Cs periodically for changes and by using the Website you agree to be legally bound by the T&Cs as posted on the Website at the time of your visit.

Use of Site

The purpose of the Website is to provide an environment for people to meet, based on their interests relating to property and to make available additional information as deemed appropriate. We have not carried out any checks whatsoever to verify the identity of members or other persons using the Website and no warranty whatsoever is given to such identity nor the intentions, worth or credibility of such persons. You must carry out your own investigations before agreeing to meet, deal with or enter into any financial, contractual or other arrangements with any User through the Website and we advise that you seek independent legal advice. Before making any contact with any User or other person using the Website you should firstly read our guide to communicating with other Users.

The Website is not responsible for any dealings or communications between and amongst Users either on the Website or off-line. Additionally, the Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that the Website is not responsible for the content or availability of any such sites.


The contents of and service provided by the Website are for general information only and do not constitute advice and should not be relied upon in making or refraining from making, any decision. We will not be responsible or liable for the accuracy, usefulness or availability of any information transmitted via the Website, and will not be responsible or liable for any trading or investment decisions made based on such information. Property law and legal relations between co-buyers and co-investors can be complex and we strongly recommend that you seek independent legal advice.
Additionally, we are not regulated or authorised by the Financial Conduct Authority (FCA).

Content Guidelines & Use

You agree not to post, upload or transmit to the Website or our servers or send to any Users, any content that:

  1. Could be seen to be obscene, fraudulent, indecent, discourteous, racially offensive, abusive, harmful, harassing, inflammatory, threatening, defamatory or libellous;
  2. Advocates or encourages any illegal activity;
  3. Is capable of offending others’ political and/or religious beliefs;
  4. Breaches, infringes, violates and/or is contrary to any law, by-law, statute and/or regulation or code of conduct or any other parties’ rights (including but not limited to copyright, intellectual property rights and personal data protection rights);
  5. Could be construed as junk mail, spam, chain letters, or any such forms of solicitation;
  6. Promotes another website, service, Collective Investment Scheme or business in any way;
  7. Misuses in any way the service provided by or any information posted on the Website.
    You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any content.


All copyright, trademarks and all other intellectual property rights on and pertaining to the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by the Website. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

Respecting Members’ Rights

You agree to respect the confidential information of other Users at all times including but not limited to their identity or any other personal information (unless required to disclose it by law or by us pursuant to these T&Cs or to investigate possible breaches of these T&Cs by you or a third party).


By becoming a registered member of the Website you opting in to our mailing list, which you may unsubscribe from at any time by clicking on the “Unsubscribe” link at the bottom of all communications, or contacting us.

Changes to the Website

The Website reserves the right to change:

  1. or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that the Website shall not be liable to you for any such change or removal; and
  2. these T&Cs at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

Disclaimer and Limitation of Liability

The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, the Website will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. The Website makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these T&Cs shall be construed so as to exclude or limit the liability of the Website for death or personal injury as a result of the negligence of the Website or that of its employees or agents.

The Website cannot be held in any way responsible for content uploaded to its site by users which violates copyright law beyond the knowledge of the Website. If you believe an item is violating its copyright or is not suitable for inclusion on the site you are required to inform us immediately. We want you to enjoy your experience of using the Website and so we ask for your co-operation by reporting any violations of the T&Cs or rogue Users or use of the Website by contacting us.

The Website shall not be liable for any delay or failure or for the consequences of any delay or failure in performing any of its obligations under these T&Cs or otherwise in respect of the Website if such delay or failure is due to any cause whatsoever beyond its reasonable control and the Website shall be entitled to a reasonable extension of the time for performing such obligations (if any).


You will indemnify and hold the Website and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against the Website arising out of any breach by you of these T&Cs or other liabilities arising out of your use of this Website.


By using the Website and becoming a member you consent to your details being made available to Users of the Website for the purposes of the Data Protection Act 1998 and otherwise. Please refer to the Privacy Policy for more details.


If any of these T&Cs should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such T&Cs shall be severed and the remaining T&Cs shall survive and remain in full force and effect and continue to be binding and enforceable.


These T&Cs shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.


Your privacy is important to us and we will never share or sell your information.



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